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Get in Touch

Visit Our Store

475, Kandy Road
Peradeniya
Sri Lanka

Call Us

Phone: +94775365636
WhatsApp: +94775365636
Mon-Fri: 9AM - 6PM (IST)

Email Us

General: info@ecoshop.com
Support: support@ecoshop.com
Press: press@ecoshop.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Frequently Asked Questions

What makes a product eco-friendly?

Our eco-friendly products meet strict environmental standards including sustainable materials, minimal packaging, and responsible manufacturing processes.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. Check our shipping page for details.

What is your return policy?

We offer a 30-day return policy on all items. Products must be in original condition. Free returns are provided for defective items.

How do you verify product sustainability?

We work with certified organizations and conduct thorough audits of our suppliers to ensure all products meet our sustainability standards.

Can I track my order?

Yes, once your order ships, you'll receive a tracking number via email. You can also track orders through your account dashboard.

Do you have a customer loyalty program?

Yes! Our EcoRewards program offers points for purchases, reviews, and referrals. Points can be redeemed for discounts on future orders.